Click on a rental policy for more details
Driver License
All Driver must have a valid Canadian, US, or Foreign Driver Licence. If the Driver's License is in different language other than English. A valid international driver's permit and passport is required.
Reservation hold policy / Grace Period
Vehicle will be held for maximum of 2 HRS from the time of the reservation. We can not guarantee a car past 2 Hrs. Please contact the local office for more details.
Cancellations
Cancellations for non-specialty vehicles must be submitted at least 72 hours prior to the scheduled pickup time to avoid a cancellation fee. Cancellations made within 72 hours of the rental will be subject to a one-day rental charge at standard rates. Reservations made within 72 hours of the pickup time are non-refundable. All confirmed reservations for Specialty and Luxury vehicles are non-refundable, regardless of notice. Please contact us if you have any questions or need assistance with your reservation.
Mileage Restrictions
Kilometers are unlimited as long as the vehicle remains inside the same province of renting city.or province. Company provides maximum of 3500 km regardless of length of rental. If the vehicle is traveling outside the province, kilometers are limited to 200 km daily, 1400 weekly and 3500 monthly. Additional km are charged according to the size of vehicle. (Vans and Suv are limited to 200 km a day. 1400 week, and 3500 month)
Out of Province/USA Policy
The destination must be mentioned at the time of the rental. Vehicles crossing to the USA must have written permission and are subject to a mileage cap of 200 km free per day or 1400 km /week up to a maximum of 3500 km per month. this is the maximum on any rental regardless of length. Border crossing fee of 10.99 will apply.Failure to do so may void any LDW provide by the company, and the renter may be charged up to $500 in penalties.
Restriction/ policies for Local Renters
Local renters implies customers renting a vehicle in their province of residence or those that are unable to provide a boarding pass.
Following restrictions apply:
-Unlimited mileage is not offered. Kms are limited to 200kms / day with a maximum of 3000 kms month only.
- Proof of liability coverage in Ontario must be provided(car insurance slip in the renters name). We reserve the right to decline renting the vehicle if proper documentation is not provided.
Additional Drivers
2 additional drivers permitted
Minimum Age for Additional Drivers: 23
Airport Pickup Policy
Peel Car Rentals is an offsite Rental Company, provides with Free shuttle service to and from airport.
UPON ARRIVAL PLEASE BOARD THE LINK TRAIN TO VISCOUNT STATION. THEN PROCEED DOWN THE STAIRS WHERE YOU WILL FIND A COURTESY PHONE TO CALL FOR PICK UP. CALL 905-670-2442 / 1-855-670-2442 OR FOR FURTHER INFORMATION.Terminal 1: Train platform is located on Level 5 of the Terminal 1 Parking Garage. To get to the train platform from the terminal, take the West Pedestrian Bridge to the parking garage. From there take the link train to Viscount station.Terminal 3 :Train platform is located on Level 3 of the Terminal. To access the train platform from the terminal, go to Level 3 of Terminal 3 and follow the signs up the escalator/elevator to Link train. Take the link train to Viscount station.
INSURANCE
Every vehicle must be covered for collision. Customers may bring in proof of valid collision insurance on rental cars in Canada if declining coverage. CDW coverage is available for $19.95 to $29.99 per day depending upon the vehicle and deductible chosen.
PROOF OF LIABILITY COVERAGE IN ONTARIO/CAR INSURANCE IN THE RENTERS NAME MUST BE PROVIDED, Peel Car Rental has right to refuse the vehicle if proper documentation is not provided
Deposit Requirement
Valid credit card bearing the name of the primary driver must be presented at the time of Rental. The credit card must also have a minimum of $350 plus the rental amount available at the time of vehicle pick up. PRE-PAID CREDIT CARDS ARE NOT ACCEPTED FOR DEPOSIT.
Age Requirements
Minimum Age: 23
Age Requirements
Minimum Age: NONE
Age NONE to 24 - $10.00 charge between 23 to 25 years of age
Age 25 and overMinimum 25 year of age additional charge will be applied between the age of 23 to 25 years $24.99
Additional Drivers
1 additional drivers permitted an additional charge of $ 9.99 applies per day(per additional driver)
Minimum Age for Additional Drivers: 23
All additional drivers must meet the same requirements as the primary driver. A fee of up to $24.99 CAD per day applies for each additional driver, depending on the rental location. Both the primary and additional drivers must be present at the rental counter to make and sign any changes to the rental agreement.
License Requirements
All drivers must hold a valid, original driver’s license in their own name.
Learner permits, G1, G2, and Class 7 licenses are not accepted in Ontario, Alberta, Quebec, or British Columbia.
Photocopies of driver’s licenses are not accepted.
The driver’s license must be valid for at least 6 months from the date of rental.
Age Requirement
Drivers must be at least 23 years of age.
A valid, government-issued photo driver’s license from the renter’s state or country of residence is required.
Underage driver fees apply to drivers aged 23–24 and are charged per day. All fees are taxable.
International Renters
Non-U.S. citizens presenting a foreign driver’s license must also provide a valid passport as a second form of identification.
If the driver’s license is not in English and uses a non-Roman alphabet (e.g., Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit (IDP) must accompany the original license.
Only English-language licenses from Canada, the United States, Australia, New Zealand, and the European Union are accepted without an IDP.
EU licenses not in English and licenses from non-EU countries must be accompanied by an IDP.
An IDP is only valid when presented with the original national driver’s license.
Contact Information for International Renters
International renters are required to provide:
A valid email address
Two active phone numbers
Fuel Policy
Vehicles must be returned with the fuel tank: Full
Fuel surcharges will apply. Price depends on current market. Ask at counter.
Deposit Requirements
Cash deposits are not accepted.
Peel Car Rentals accepts the following rental deposits:
VISA, Master Card, AMEX
Payment Methods
Peel Car Rentals accepts the following methods of payment:
Debit Card, VISA Check, VISA, Master Card, AMEX, Cash
Pick-ups and Drop-offs
No Charge Pick-ups and drop-offs within radius of 10 kilometers
Optional Charges and Coverage
Age Charge 9.99 per day
Age Between 23 to 25 years Additional Charge
$9.99 a dayLDW Save and still protect $2000.00 Deductible 174.93 per week
24.99 per day
Renters have an option to use their personal automobile insurance policy providing the coverage is within Canada. Proof of insurance is required at rental desk. Peel car and truck rentals maintains the right to refuse to rent if the above requirement is not met.
LDW Save and still protect $1500.00 Deductible 209.93 per week
29.99 per day
Renters have an option to use their personal automobile insurance policy providing the coverage is within Canada. Proof of insurance is required at rental desk. Peel car and truck rentals maintains the right to refuse to rent if the above requirement is not met.LDW Save and still protect $1000.00 Deductible 34.99 per day
244.93 per week
Renters have an option to use their personal automobile insurance policy providing the coverage is within Canada. Proof of insurance is required at rental desk. Peel car and truck rentals maintains the right to refuse to rent if the above requirement is not met.
Hand held navigation device (GPS) 34.99 per week
7.99 per day
GPS Navigation deviceBaby Seat 49.95 per week
7.99 per day
Baby SeatAdditional Driver 69.93 per week
9.99 per day
Additional Driver